Frequently asked questions
Are your gemstones natural and certified?
Yes, all our gemstones are 100% natural and come with proper lab certification confirming authenticity, origin, and quality.
Do you offer Cash on Delivery (COD)?
Yes, COD is available across India with a small additional fee.
What is your return/exchange policy?
We offer a 7-day replacement policy. If you're not satisfied with your gemstone, you can request a one-time replacement within 7 days of delivery, subject to the item being unused and in its original condition. Please note we do not offer cash refunds.
How long does delivery take?
Orders are typically delivered within 5-7 business days across India, depending on your location.
How do I know which gemstone is right for me?
You can reach out to us via WhatsApp or the contact form, and our team will help you choose the right gemstone based on your requirement.
Do you provide a certificate with every gemstone?
Yes, every gemstone comes with an authenticity/lab certificate confirming it is natural and untreated (unless stated otherwise on the product page).